Delivery Information

Orders

Delivery Charge

Under £70

£7.50

Over £70

Free

 

Please leave your ‘Special Instruction’ at checkout page to tell us such as which days you are not home to receive your order or where we can leave your box safely in case of no answer at the door. In case of no answer at the door without special instruction, your goods will be left at your door as mentioned in our terms and conditions.


For National Overnight Delivery
(by UK Courier company), the goods are packed with generous amount of Ice Gel packs in thermal bag before going into sealed polystyrene box with outer cardboard box to keep the products as low temperature as possible. The products will be defrosted to some degree but should remain under 4 Celsius degree (recommended chilled temperature) for up to 48hours and can go back into your fridge/freezer. An email will be sent informing you the date of delivery after the booking with the courier company is complete.

For Local/London Delivery (by our own temperature-controlled van), your goods are packed in carboard wax box. Delivery time is between 7am-5pm depending on our delivery routes and traffic. An email will be sent in the morning of delivery day with estimated time after dispatch is complete.

We ask you to verify that you are over 18 at checkout page for all products requiring Age Verification such as Knives and Alcohol. For more information regarding delivery and others, Please see our Terms & Conditions.